Privacy Policy

Pinatapin.com ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and use our services. By accessing and using Pinatapin.com, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

Personal Identification Information: When you register an account, make a purchase, or contact us, we may collect your name, email address, phone number, and shipping address.

Payment Information: We collect payment details (such as credit card information) when you make a purchase. Payment information is processed through secure third-party payment providers.

Usage Data: We may collect data about your interaction with our website, such as IP address, browser type, device type, referring URLs, and pages visited.

Cookies: As mentioned in our Cookie Policy, we may use cookies to collect information about your browsing activity on our website.

2. How We Use Your Information

We use the collected information for the following purposes:

To Provide Services: To process your orders, deliver products, provide customer support, and manage your account.

To Improve Our Website: To analyze how users interact with our site to improve performance, design, and functionality.

To Communicate with You: To send order confirmations, promotional emails, and other communication related to your account or our services. You may opt out of marketing communications at any time.

To Comply with Legal Obligations: We may use your personal data to comply with legal and regulatory requirements.

3. How We Protect Your Information

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes the use of encryption, firewalls, and secure payment gateways.

Despite our efforts to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee the absolute security of your information, but we strive to protect it using industry-standard practices.

4. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your information with the following parties:

Service Providers: We may share your data with third-party companies that provide services such as payment processing, shipping, or email marketing on our behalf.

Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process.

5. Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.

Correction: You can request that we correct any inaccuracies in your personal data.

Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations.

Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete it.

7. International Transfers

Your personal data may be transferred to and stored in countries outside of your country of residence, including countries that may not have the same data protection laws as your country. By using our services, you consent to the transfer of your data as described in this Privacy Policy.

8. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.

10. Contact Us

📧 Email: support@pinatapin.com

📍 Address: Georgia, Tbilisi, Vake district, Zakaria Paliashvili street, N 41, entrance 1, basement floor

📞 Phone: +995 598 00 17 38